FAQ

Art is fun. If you’ve got any questions, check out these frequently asked questions.

What if I need to modify my order?

Please login and go to your order history to edit it. After an order is paid, you can edit it by adding items, removing items, and adjusting item quantities.

What if I need to change my shipping address?

Please login and go to your order history to edit it. Before the item is shipped, you can edit it online.

Can I get same day delivery?

No, because of COVID 19, we do not provide same day delivery at the moment.

How long does it take to ship?

Shipping will take around 13-20 days and it may take extra days to deliver during busy seasons or COVID-19 pandemic.

Return Policy

All returns need to be processed within 15 days of receiving the order. Items accepted should not be worn, washed or altered.

Please provide the order number when placing a return. You will be refunded in full to your original form of payment. Please note, your original shipping charges are not refundable. Please email us at [email protected] with your order number and we will help you place the return.

How long does it take to process a return?

It may take 5-10 business days to appear on your statement.

What if items arrive damaged or incorrect?

We are sorry about that. If you receive a product different from the one that you order, please email us at [email protected] with your order number and we will be sure to get you the product you ordered.

ART Store

Let's create your own masterpieces and express your thoughts

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